I clicked a referral or campaign link but didn't get the bonus

Referral links end in /?ref= followed by a code. When you open one, Reklaim saves the code and applies the bonus as soon as you finish creating your account.

If the bonus didn't post, check the following:

1. Sign up in the same browser where you opened the link. The code is saved in that browser, so opening the link on your phone and signing up on your laptop won't carry it over.
2. You don't need to do anything else. The bonus is added as soon as your new account is set up.
3. Only new accounts qualify. The bonus is only added in the first 24 hours after an account is created, and only if the account doesn't already have a referrer.
4. You can't use your own referral link, and the code in the link must be valid.

If you've checked all of the above and still don't see the bonus, contact support with:

• The campaign or referral link you clicked
• The approximate date/time you clicked it
• The email you used to sign up

For friend-referral-specific issues (your friend used your code but no credit posted), see also Why didn't my friend's referral count?.